Connection issue with the Test license - Error code 1230 - No robot configured for the current user

Help Orchestrator
,
1

Hi All,

I am facing Connection issue with the Test license. My orchestrator is connected but the robot is unable to retrieve the test license.

Tried-

  1. Checked the license allocation.
  2. Test Tenant Folder > Machine > Allocated user
  3. In test tenant > ROBOT > Provided roles (Allowed user automation, Folder Admin, ROBOT Mixed)

Kindly let me know if I am missing anything.

The UiPath Assistant's Orchestrator Settings show a machine connected via URL and key but unable to retrieve a license, with an error message indicating no robot is configured for the current user. (Captioned by AI)
The UiPath Assistant's Orchestrator Settings show a machine connected via URL and key but unable to retrieve a license, with an error message indicating no robot is configured for the current user. (Captioned by AI)967×661 46.2 KB

BR,
NK

2

  • In UiPath Assistant → Preferences → Orchestrator Settings → Sign out and Disconnect

  • In Task Manager close any UiPath Assistant processes and UiPath User Service
    Open cmd.exe in the robot session → run whoami → get the value → provide it in the Orchestrator → Tenant → Manage Access → Edit the robot user/account → Unattended setup → Domain\Username

Check if you have this setup

This image is a screenshot of a software interface for editing a robot configuration, specifically setting up unattended automation with specific Windows credentials. (Captioned by AI)
This image is a screenshot of a software interface for editing a robot configuration, specifically setting up unattended automation with specific Windows credentials. (Captioned by AI)1313×831 61.3 KB

  • In UiPath Assistant → Preferences → Orchestrator Settings → change the Connection type to Client ID → provide the Orchestrator URL → Client ID and Client Secret of the machine template that has the Testing runtime

  • Connect

Let us know the results.

3

Hi @marian.platonov ,

Thanks for the response but I tried all the above steps but still encountering the same issue.

BR,
NK

4

Raise a ticket with support as something you are not doing right.

1 Like
5

Hello @marian.platonov ,

I raised ticket as well.

BR,
NK

6

Thanks a ton @marian.platonov for coming up in call with me and solving this.

Resolution-

Signed out from UiPath Assistant → Changed the Connection type to Client ID → Provided the Orchestrator URL → Client ID & Client Secret of the machine template that has the Testing runtime

(Didn’t signed In to UiPath Assistant)

BR,
NK

2 Likes
7

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