Connection failed: error loading discovery document: Error connecting to https://cloud.uipath.com/identity_/.wellknown/openid-configuration. An error occured while sending the request

[DamilolaAdeogun]

Hello guys,

Please the assistant and studio got disconnected from the orchestrator and at the point of entering the machine key it shows the error above, as the topic states. Also, the license is still active. So, I’m not certain what the issue is.

Kindly see image below

Please your help is appreciated, thank you

[copy_writes (chethan)]

Please open the assistant and check in preferences go to orchestrator settings

look the connection is available or not if not please click the sign in

UiPath - How to connect UiPath to Orchestrator|Run Process,Jobs & Triggers|UiPath Licensing

[DamilolaAdeogun]

Hi @copy_writes,

Thank you very much for your reply and assistance.
I tried as you mentioned, however, mine is throwing an error.

see image

[DamilolaAdeogun]

The issue was resolved by restarting the UiPath robot services in both Task Manger and Services.msc, this did the trick.