Connecting from Cloud Orchestrator to Unattended bot in VDI with VPN

Help Robot
,
1

Hi
Currently I have a Enterprise cloud version of Orchestrator and deployed an unattended bot in VDI with a VPN. I also have the same configuration with Attended bot as well.

I have a test background and foreground process. It works fine in the case of Attended bot which is deployed in a VDI with VPN. But in the case of Unattended bot, only background process works. When I try to start a foreground process, then I get an error,

Could not start executor. The user name or password is incorrect. (0x8007052E)

RemoteException wrapping System.Exception: Could not start executor. The user name or password is incorrect. (0x8007052E)

Not sure, how the communication is working between the bots and the cloud orchestrator.

Any help would be appreciated.

Thanks
Rak

2

@rakhul.moorthy

Welcome to forums

Check below for configuration of Unattended bots to connect to Orchestrator

Hope this may help you

Thanks

3

@rakhul.moorthy

Check if you provide the credentials correctly in the below section

image
image918×647 73.6 KB

Hope this may help you

Thanks

4

Thanks for that Srini,

Yes, I have given my credentials and machine name, (domain/username) and windows creds. I am not sure whats causing the issue to say that Username and Pass is incorrect. Background process works fine. But, on trying to start foreground, the error persists.

I have installed Unattended Robot in the VDI. (setup using UiPath Automation Cloud)