Community Edition Issue renewing free license

And what’s the error message?

Even though i have disabled the firewall am getting this below error

there was an error trying to reach the activation server.
you might be behind a firewall.Please contact your network administrator and retry later.

and am closing that error popup, its asking mail id after giving mail id am getting below said error

Activation failed with error:-4006
Error description:Server returned invalid XML License status:Undetermined

i am trying to install UiPathPlatform which is 1,15,564 KB is this one is correct one wright

3 posts were split to a new topic: Connect Robot to Orchestrator and Deploy Process

Even though i have disabled the firewall am getting this below error

there was an error trying to reach the activation server.
you might be behind a firewall.Please contact your network administrator and retry later.

and am closing that error popup, its asking mail id after giving mail id am getting below said error

Activation failed with error:-4006
Error description:Server returned invalid XML License status:Undetermined

Even though i have disabled the firewall am getting this below error

there was an error trying to reach the activation server.
you might be behind a firewall.Please contact your network administrator and retry later.

and am closing that error popup, its asking mail id after giving mail id am getting below said error

Activation failed with error:-4006
Error description:Server returned invalid XML License status:Undetermined,

Hi!

Have you tried opening Studio as administrator? Also, are you using Community Edition(chose Start Free when you first activated)? When did you first install Studio?

Ya i have tried with same like opened Studio as administrator and i have chooses Community Edition free version only

Ya i have tried with same like opened Studio as administrator and i have chooses Community Edition free version only.

I am getting these error whether the setup file is wrong or my approach is wrong can you please guide me to install this one.

I am also getting similar error, have you got any resolution yet?

ya net work people resolved that one changed the firewall settings

Hi Team,

I have visited UiPath the device id and email are correct and I click the button and it says my license has been updated, please restart Uipath Studio Community, but when I do I still get the error below.

Thanks,
Vinath

Hi,
I am also using the community edition,even after renewing the licences ,Studio open with a pop up asking from 3 options:-

  1. Start Free
  2. Activate license
  3. View License
    Kindly help me on this.,

Hi Guys,

I am also facing the same issue. MY PC Name is JERLIN-PC.
Please help me to renew this community edition renwal issue.

Thanks in advance.

Hi ovi, I’m new to the community and this is my first post. And just like what some here have experienced, I’m also having issues renewing my UiPath Community version license even after reinstalling the software. Here’s my Device ID ‘Yp+DFjsJI6Ug/pbi+I+1’. I’ll sincerely appreciate if you could help me out. Thank you for your time reading this post.

Hi @ovi/ @badita
My Studio 2018.4.1 - 12/10/2018
Community Edition
EXE Installer license is about to expire in 6 Days.
I have used [Link for Renewal] (UiPath)
but still getting the same issue. Please help me to get it renewed, below are the device details:
License Provider: External
Device ID: RInrbg81ZrwcRS2PN1MA
Update Channel: Stable

Hi Mayank,

Just tried with my Community License and it worked, it has been renewed for another 12 weeks.
Some things to double check:

  • device ID to be the right one (the one in Studio - Help)
  • restart Studio after renewal
  • try opening Studio from %localappdata%\UiPath\UiPath.Studio.exe
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Hi Ovi

Tried again with all the steps you provided after activating the studio via link provided.
But still getting the same issue. Please find the screenshot below:
Capture

Please try restarting your machine also.

1 Like