Activation problem


#1

matias marticorena
August 30, 2016 18:43 ANSWERED
Hi,

Some time ago I’ve installed UiPath in trial mode. After trying it I’ve asked a quotation for individual research use. The people at UiPath kindly suggested me to use the free Community Edition. I’ve downloaded and used it for a while without problems. Today I’m getting again the registration screen on startup, and when I try to register with the same e-mail as before I’m getting the following error:

Activation failed with error: 0
Error description: No Error
License status: Server License Expired

Device ID: D6Bc15BiiU6LGpOCKrty
Computer: MATIAS
Username: pc

Anyone having the same issue? Any clues?

Thank you in advance.

Matias


#2

Lavinia Cojocaru August 30, 2016 21:47 Official comment
The Community edition requires a license refresh every two months. You can automatically refresh your license here: http://www.uipath.com/renew-community-license .If all goes well, next time you will be able to use UiPath Studio accordingly.

Please note that ‘offline scenarios’ (if you’re not connected to the internet or if you have internet restrictions) are not supported in Community.


#3

I was looking for this solution on various thread and even UI path desktop support team.
This one helped. Thanks a lot.

Regards,
KK


#4

@Lavinia, maybe we could add it in the error message?


#5

2 posts were merged into an existing topic: Activation Error - “License Status: Product Inactive”?