Citrix VDI Logon Failure

orchestrator
citrix

#1

Orchestrator is faulting with the following error message when trying to launch a job on a Citrix VDI.

"Executor start process failed, reason System.Runtime.InteropServices.COMException (0x80070569): Logon failure: the user has not been granted the requested logon type at this computer.

This only happens against the VDI.
We are able to run jobs on our desktop machines.

Any thoughts on what policy (or something else) that might be causing this?

Thank you.


#2

Does this help?

https://forum.uipath.com/t/orchestrator-without-local-admin/2104/2


#3

Yes, actually that was quite helpful.
We did determine that a group policy had been applied to the robot users after initial setup.
Took a while to track down the right support area to get that rectified.
Working well now.

Cheers