Changing the abandon status of Queue Transaction


#1

Team,

Currently we have a process that would be running across multiple days… for example 1st stage would complete with in a day and stage 2 would be completed in a week and stage 3 would be completed in 2 weeks. We are using Orchestrator Queue transactions to identify the previous stage of the workflow in order to resume in the correct stage.

My questions

  1. The Queue transaction go in to the “Abandoned” stage after a period of 24 hours, (even though i update the custom progress field), Is there a way to extend that duration ?
  2. Can i trigger “Retry of abandoned transactions” programmatically through API’s ?
  3. Is there a better way to handle these multi-day - multiple stages transactions ?

Thanks,
Siva


#2

Hi Siva,
You can access queue items programmatically using API. You can get more details here:
https://orchestrator.uipath.com/v2018.4/reference#api-references

Regards,
Tuhin


#3

Hi @Tuhin_Samanta ,

Thanks for the response. Yes, I can access them but

  1. Is there a way I could trigger a “Retry” programmatically ?
  2. Or Can I avoid the transactions moving to abandon stage after 24 hours duration ?

Thanks,
Sivabalan


#4

Hi @sivabalan11

You can change the default value for abandoning queue items for your own Orchestrator:

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