Cannot use Community Edition on this machine after activating a trial or Enterprise license code

[Matias_Ramis]

Hello, 2 of my users by mistake activate the UiPath Studio using a free TRIAL versión.
Now they try to use the Community versión and get a license error.

“Cannot use Community Edition on this machine after activating a trial or Enterprise license code. Please enter a valid license key.”

Is there any way to solve this problem?
The Device ID’s are:
CkdmnEO0vuMycOI9KPcq
Arlt86ykeOLa5QLyfc6g

[KarthikByggari]

You have to raise a support ticket (uipath) to unlock the device id by providing the device details.

Contact Licensing Queries & Activations

Once it is done, then you can install the community edition.

Regards,
Karthik Byggari

[Madhavi (K)]

Hope this helps!

My Trial has expired, How do i switch back to using community edition?

Hope this will help UiPath Support-

[nycklander (Nicolas Ibarra Salazar)]

I have the same error when trying to activate a CE on a brand new Azure VM.

It says:

Activation failed with error: 0
Error description: Cannot use Community Edition on this machine after activating a trial or Enterprise license code. Please enter a valid license key.
License status: Device ID already activated

Device ID: qKOtGAgu8vXWbH6Jhjg3
Computer: REMM1A

[loginerror (Maciej Kuźmicz)]

Hi @nycklander

Please see here:

WORKAROUND: "Device ID already activated" error

UPDATE: The error is resolved starting with 2019.4 version. Please get the latest Studio version. Device ID already activated - as I have mentioned before, this happens when you previously activated your Studio with a Trial key and after expiring you want to go back to using Community Edition. Only in special situations the Trial can be extended or the Device ID released from our licensing server. So, since there are so many questions around this, here is what you can do in order to use Comm…

[rajamec28 (Rajaram)]

Hi

Whether your above issue is resolved?
I too receiving the same issue, can you guide me fix it the same?

[loginerror (Maciej Kuźmicz)]

Hi @rajamec28

See my post above.

[rajamec28 (Rajaram)]

Thanks a lot…its working fine

[Ann]

Hi,

I am having the same issue with activation. I did the steps suggested in the WORKAROUND solution but I have a problem.

I’ve created a robot on the community orchestator platform.
However, when installing the Community Edition Studio, I cannot find a Robot icon in the system tray in order to connect the studio with a robot. I only see the following window and cannot go further without further activation.

I would appreciate any further advice.
Kind regards
Anna

[loginerror (Maciej Kuźmicz)]

Hi @Ann

Could you navigate to this path:
%userprofile%\AppData\Roaming\Microsoft\Windows\Start Menu\Programs

You should have a shortcut to the Robot there:

Alternatively, please check if the files are properly installed over here:
%userprofile%\AppData\Local\UiPath

It should look more or less like this: