Cannot reset uipath academy password as no mail received

[jijuoommen]

Hi,

I am trying to access the UiPath Academy weblink.

Unfortunately, I forgot my password.

I tried resetting the password.

I tried both ‘username’ and ‘email address’ for resetting the password. I got a screen message that email is sent.

However, I have not received any email for resting the password in my mailbox. Checked all inbox and spam folders.

I also checked existing following links in the forum:

Cannot login to UiPath Academy

I’m having trouble logging in to UiPath Academy (UiPath Academy). I used the “Forgot your password” option once, received the email and reset the password, but login continues to error with message “Wrong credentials provided”. I was using my email address and multiple posts suggested to use username, but I don’t know how to find my username. “Forgot your password” no longer sends me an email. Existing emails received from UiPath do not seem to contain a username. The Password Reset email just s…

Reset password not working!

My account is linked with google, I want to set up the password but I cannot do it neither After log in With reset password Email is not sent, spam folder is empty. [image]

Cannot able to login as the username is Incorrect Please reset my Username

Please help to reset my Username as cannot able to login.

Please help guide me how to resolve this.

[AndraT (Andra Neculai)]

Hi there,
I will write you in a dm so you can share me your info.

[jijuoommen]

Got support from Academy Support and fixed. this issue.

They helped me by providing temporary password.

I logged in accordingly and changed my password.

Now I can use the platform.

Thanks again to Academy Support.

[madhu_gurnani]

Hello,

I am facing the same issue, can you please guide me how can I connect with academy support team??

It’s quite urgent.

waiting for response !!!