Can we change the status of queue from exception to new item

Hi Everyone,

Is there any activity where we can change the status of business exception to new item in queue

Hey @dextern19

You cannot change the status from exception to New

Instead the option is you can re add those items

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We cannot change the status from exception back to new

but you can use get queue items are get the business exception items and add them back as new items using add queue item activity

or from orchestrator directly you can click on clone for the item and create a new one again which will be of new state


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Cool,predicted the same

As Anil mentioned

You can go ahead with that logic to add those items again

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