Can orchestrator call the service now api to create an incident for application exception or fault

Hi guys,

can we call the service now api in uipath orchestrator to create an incident directly when there is an fault or application exception

Hi @A581043

In short, yes. Please install the UiPath.Web activity package. It will provide you with a HTTP Request activity that can do just that :slight_smile:

So i need to install this package in uipath studio or orchestrator.

Could you please provide an brief on this context

Yes, in Studio.

Please see my post here with an example:

Could you provide clarification here.

What is here?

Will it automatically create ticket if i pass servicewow path as


It is this site, it generates a random URL for you and then allows you to send requests to it and view them, that’s it.

No. It’s just a receiving, testing site where you can compare outputs from different sources (i.e. from Postman and from Studio).

Hello Mahendra,
Yes, I think you can for starting with UiPath webhooks I recommend this movie:

and some scripting in ServiceNow you find here:

Cristian Negulescu

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