Attended bot - Two tabs have same name, bot should not kill any tabs among 2 tabs

Help Studio
1

Hi,

I would really appreciate if someone responds on this issue.

I am currently working on an attended bot. Users open a tab1 (amazon dashboard) and clicks on a customer name and that customer account will open in another tab 2 - It may have multiple names(like amazon cust account/amazon account/amazon form/ amazon customer). Bot will take over the process.

If I place the window title as “Amazon*” Bot is always routing to first tab which is Amazon dashboard and I cannot let the bot close Amazon dashboard tab.
Even if Amazon dashboard tab is up, bot should be routing to tab 2 to perform further steps.
How can I handle this scenario?

Thanking you in Advance

2

@saitejaswini.anna
have a look here on how a possible approach could look like and about some internals reflecting the meachanism.

your case has some similarities as the attach match to the first and ignores the second

3

Maybe non greedy selectors would help? Activate with selector coming from tab 2?

4

Thank you for the thread Peter. I went over it and found that @Shubham_Varshney is closing one tab , working with other and then reopening the closed tab.
But in my scenario, I will have to keep both the tabs open and also as it is an attended bot, not sure how many other tabs will be opened by the user. So I cannot go for Idx method!!

1 Like
5

I will try it and update you.

Thank you

6

@saitejaswini.anna

the inner details of this thread are more on the technical internals on how attach is working and finding the tabs/browsers.

the details form the XAML

  • the trick collect all possible tabs/browsers and select later controlled the one of choice is the pointer to your case
1 Like