Assistance Needed: Error Updating "Organization" Field in Jira Ticket

Hello team,

I’m encountering an issue while trying to update the “Organization” field in a Jira ticket. The error message I’m receiving is as follows: “Create Issue: Response Status Code: 400. Response Content: {“errorMessages”:[],“errors”:{“customfield_14401”:“Operation value must be an array”}}.”

Please find the attached screenshot

I am seeking assistance to resolve this issue and successfully update the “Organization” field in the Jira ticket. Your guidance and support would be greatly appreciated.

Thank you.


As per the error the value it is expecting is an array and not a string…can you try with enclosing the value in curly braces



It’s not working as Custom Fields is a dictionary of (String,String)


Can you please openthe inner exception from
The locals panel and show the details.

Also can you confirm if without organization is it working?