Apps Action: Actionable notification

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1

Hi Together,

we have tried to use the Apps Action Actionable notifications followed by an assign task activity. We have created one field and argument in an action app to test the activity.

The task is created but we do not receive an e-mail with the actionable notification. I think we are missing something. Has someone tried the new feature and can help us?

Thank you!

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Hi @PeCour

Might be either the actionable notifications feature isn’t enabled in your tenant settings or the assigned user’s email notifications are off .
Check spam folders too.

Happy Automation

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  1. click the profile on the right top
  2. click preferences
  3. on the left, click notifications

you can check if actions have all notification settings

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@PeCour

1.Enable Actionable Notifications in Tenant Settings
Ensure that the Actionable Notifications feature is enabled in your UiPath tenant settings. This is a prerequisite for receiving emails with embedded actions.
2.Check User Notification Preferences
Each user must have email notifications enabled:

  • Go to Profile > Preferences > Notifications
  • Ensure that email notifications are turned on for Action Assigned events
  1. Email Configuration in Action Center
  • Navigate to Email Configuration under Preferences.
  • Make sure Enable email notifications is checked
  1. Spam/Junk Folder
    Sometimes, these emails may land in the spam or junk folder. Ask the assigned user to check there.
  2. Correct Email Address
    Double-check that the task is being assigned to a user with a valid and correct email address.
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Hi @prashant1603765
thank you. The notifications are set. So I think the tenant settings are missing.
There is no guidance, which tenant settings must be set. Could you tell me please?

Thank you!

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  1. Tenant
  2. Settings
  3. General
  4. Email setting

Or it would be good to check the ai center project is assigned to the user id. And also at admin, check mail settings

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@PeCour
Go to Notification settings>

A notification panel displaying alerts about an "attended robot" being disconnected and unresponsive. (Captioned by AI)
A notification panel displaying alerts about an "attended robot" being disconnected and unresponsive. (Captioned by AI)597Ă—744 36.4 KB

Set required settings followed by below link,

If helpful, feel free to mark as solution.
Happy automation with UiPath! :white_check_mark:

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@prashant1603765 yes, as I said I already did set the notifications and the e-mail settings are set as well. The issue is another one. I think we just do not receive e-mails.

I had already published a support ticket regarding this. The help was soso.

Nevertheless, I will just mark your answer as solution.

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