I am designing and using processes that utilize the Action Center.
In processes that include the Action Center, an email requesting the execution of tasks is sent to users; does this email use the configuration information from “Management” - “Email Settings” - “Use Default Email Settings”?
Or is it sent from Outlook installed on the execution terminal?
Since there is no Outlook configuration in “Management” or Orchestrator/Action, I thought it would be using the settings from “Management” - “Email Settings”, but which method is actually used for sending?
In the case of processes using Action Center, the task notification emails sent to users are generally sent using the settings configured under:
“Admin” → “Mail Settings” → “Use Default Mail Settings”
They are not sent from the Outlook client installed on the execution machine.
Therefore, if Outlook settings are not configured on the execution terminal or within Orchestrator/Action Center, the email notifications are still sent based on the Mail Settings configured in Orchestrator.
In short, Action Center task notification emails are handled server-side by Orchestrator mail settings, not by the local Outlook application on the robot machine.
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What kind of email are you receiving? Also, is the environment AutomationCloud or an on-premises Orchestrator + Action Center?
Basically, you can estimate the sending route by looking at the email sender and headers, so you can also check from there.
If the email is sent from Outlook on the execution terminal, it should generally come from that user’s account (email address), so I believe the sender will be that account.
In the case of sending from the default settings in AutomationCloud, it would generally appear as a sender with the UiPath domain. Also, by looking at the email headers, it should indicate that it was sent via SendGrid.