Advanced Learning REFramework problems with Assets in Orchestrator


#1

HI,

I’m going through the Advanced learning materials and am trying to do the Client Security Hash exercise.

If I try and create an asset in Orchestrator

image

I get the message An error has occured

image

I also get the same message if I try and delete one of the assets I already have.

Does anyone know why this might be as I can’t really do this exercise without the credential asset.

Any ideas are welcome.

Thanks,


#2

Hi @charliefik,

I created the asset with the information that you just provided and I was able to do it without issues. You might have encountered a connection issue or the server could have been down at the time.

image

Please try again and let me know if you are still encountering the issue.

Victor


#3

Hi Victor,

Thanks for trying. I tried again today and was able to delete and create an asset credential so it must have been a connection issue/server problem as you say.

All the best,


#4

Hi @charliefik,

Here i have attached the video that to add the asset.

2018-06-04_1558.zip (516.8 KB)

Please check your user rights.

Regards
Balamurugan


#5

Thanks for the video but I think that as Victor suggested it must have been some kind of connection error as I was having issues both adding and deleting assets both of which I was able to do today so I’m guessing that there was a connection problem either at my end or on the orchestrator server over the weekend.