Word actitviy scope : Overiding files to blank

[Jaundre_Jamieson1 (Jaundre Jamieson)]

Good day everyone

I am having and issue with the word activities where, everytime i run the automation after retrievin the doc it resets document to a blank doc

Some assistance in this matter would greatly apprechiated

[rlgandu (Rajyalakshmi Gandu)]

@Jaundre_Jamieson1

After performing your operation use save document as.so that it can save the document

[Jaundre_Jamieson1 (Jaundre Jamieson)]

Hi rigandu

so i have please see attached

[ashokkarale]

@Jaundre_Jamieson1,

Would you be able to share workflow for analysis?

Thanks,
Ashok

[Jaundre_Jamieson1 (Jaundre Jamieson)]

The warning is due to me using HTML instead of a word doc inside the send email activity

I added the use application browser to the sequence, to try and trouble shoot but now it opens then when automation runs it goes blank and saved as a blank file

[ashokkarale]

@Jaundre_Jamieson1,

Ok. Thanks for sharing!
Try building a sample workflow with simple Word Application Scope, do some changes and save the file. Check if this workflow also returning same blank file or not.

If the behavior is same then, it might be a issue in the Word package version. Try upgrading or downgrading by a version and test.

Thanks,
Ashok