While fetching the queue items from Queue getting "Operation timed out" issue

Help Orchestrator
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1

Hello Everyone,

Get queue item activity getting failed while fetching the “Failed and Successful” Queue items from Queue, reason as “Operation Timed out”

There was an issue while fetching queue items form orchestrator queue. Exception : The operation has timed out.

Throw - SE: There was an issue while fetching queue items details Reason: System.SystemException: There was an issue while fetching queue items from Queue at System.Activities.Statements.Throw.Execute(CodeActivityContext context) at System.Activities.CodeActivity.InternalExecute(ActivityInstance instance, ActivityExecutor executor, BookmarkManager bookmarkManager) at System.Activities.ActivityInstance.Execute(ActivityExecutor executor, BookmarkManager bookmarkManager) at System.Activities.Runtime.ActivityExecutor.ExecuteActivityWorkItem.ExecuteBody(ActivityExecutor executor, BookmarkManager bookmarkManager, Location resultLocation)

Please guide me on this.

Regards,
Sandhya.

2

Hi @sandhya.govindharam

there will be a property called Timeout , so can you increase the timeout of getqueue item activity and give a try?

3

Hi @sandhya.govindharam

  • The error message you’re encountering, “Operation Timed Out,” suggests that there is an issue with the Orchestrator or the connection between your workflow and the Orchestrator when trying to fetch queue items.
  1. Make sure that your UiPath Robot is connected to the Orchestrator and the connection status is “Connected” in the UiPath Robot tray.
  2. Ensure that the Queue you are trying to access exists in Orchestrator, and it’s spelled correctly.
  3. If the timeout is occurring because the operation is taking longer than expected, consider increasing the timeout value in the Get Queue Item activity properties.
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