Orchestrator issue - Get Transaction Item: The operation has timed out

I have published a RE Framework process which searches for value in a website. I have executed job in Orchestrator. 12 out of 15 queue items processed successfully, but failed while processing 13 record with below error and job completed without processing rest of the queue items.

Can anyone help me out to understand what could be the reason.

Log message of Job: Error getting transaction data for Transaction Number: 13. The operation has timed out. at Source: Get Transaction Item

level: Fatal

Can you post what particular activity the workflow failed @Muralia311?

Get transaction item.

My flow is:

  1. Open browser & Maximize
  2. Get transaction item (From Queue)
  3. If no new items, log the message and close tab
  4. Else, attach browser, fill the transaction item details in browser, fetch the required fields from browser.
  5. Go back to step 2.

Hi @Muralia311,
you can use retry mechanism available in reframework to retry the transaction item or you can use try catch exception handler to overcome the exception. As your log message says Error getting transaction data for Transaction Number: 13. The operation has timed out. at Source: Get transaction data, it might be possible with your slow network connection.
Thanks,
:grinning:

2 Likes

Thank you very much… It was successfully executed on rerun…