Hi all,
Do you know if there is any webhook for queue monitoring which would trigger on event: when queue SLA is at risk?
Or any API call to check SLA status?
In webhooks you have for item created, deleted or start or ended but not for SLA breach
event in api you dont have any such…may be you need to compute it using the get queue items api and accordingly you can trigger the process to run a specific item by changing the priority of it so that the immediate next item picked would be the one you need
cheers