Use Outlook 365 - doesnt connect once deployed to VM

I have an outlook 365 account connected via integration services and the connection is green. I’ve added a ‘Use Outlook 365’ module to a project and it works locally. The account is even pre-populated as ‘default.’ However, once the project is published, I get the following error when it fires off the email:
Error_Email_Outlook.xaml - Invoke Workflow File: Connection [] is invalid or you do not have access to it

Are you login in to server with same credentials as outlook?


Welcome to the community

Instead of default click the drop down and select the connection or create a new connection and use that. If integration service is used and connected ideally you should be able to see the configured connection in the dropdown menu


I’ve re-added the same credential and still get the issue - the ID of numbers is the same as what I get locally for the connection and it works there. Double checked that the account is in integration service for outlook 365 - both legacy and modern connection. Going to try on a different VM and see if its something to do with the environment… appreciate the feedback!

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Let us know your findings. All the best

Resolved in the latest studio update - issue was connection was setup by another user in orchestrator but prior to the latest release these were not shared. Thanks!