Upgrade from UiPath version 2020.4 to version 2022.10

Help Orchestrator
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1

Hello,
I want to upgrade from UiPath version 2020.4 to version 2022.10. I have checked the prerequisites and although the update is successful, I am getting the error in the screenshot.

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2

Normally this happens if there’s something wrong with the connection between the application server and the database.

But to be sure, open Event Viewer on the app server, go to Windows Logs → Application and look for Error messages with the Source of UiPath or IdentityService. See what they say.