UntrustedRoot: A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider

Help Orchestrator
,
1

Hi

I have this error while installing Orchestrator Setup v21.4.0
The SSL certificate with subject is not trusted on this machine.

3

Hi @sayali.suyal

Welcome to our UiPath Forum :slight_smile:

Although there are a lot of dependencies, is it possible that the firewall is blocking the installation? If found some information which says that if the the internal CLR CA is offline or the box doesn’t have internet access the validity check via the installer will fail and not allow the installation to proceed. The workaround is to use a self-signed certificate and update it after the installation is complete.

In that case I would advise you to contact our technical support in case of further questions :slight_smile: