Undeliverable emails not captured with get outlook email messages

Hi,

I have a robot that gets emails from outlook and saves them as .eml files. These are then converted to .msg.

I’ve done this for quite a few emails now without issue, until I’ve come to am undeliverable email report that the get activity doesn’t seem to recognise (gets zero emails).

Why is this, and how do I fix it? Can it be fixed?

@SoqedHozi

For that mails, check the subject of the mail whether it contains any undeliverable word or not

I can see that it does. But the robot is not capturing the email in the get activity. I know this, because I have a decision node for no. of emails gotten is >0 and I can see the email still unread in the inbox.

failed items are notifications, not email items that is why Get Outlook Mail Message or any other email client activity cannot read failed items. You can write your own custom code.

Fine
can i have a view on the property panel of GET OUTLOOK MAIL activity
because check once whether only unread message property is enabled or not
Cheers @SoqedHozi

I see. Thanks.

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