Outlook GetMessages omitting delivery reports

outlook

#1

I am doing an Email automation project.I want to check whether the email i have send through outlook is delivered or not. So i opted for read receipt. I am also getting Undeliverable message as well.
But when i use “get outlook mail messages”, i am not getting the read receipt email or the undeliverable email eventhough it is there in the inbox. Please find a solution to my problem.


See here there are two unread messages.1 Read receipt email… 2 Normal Email
I executed the following program
When i ran it only the normal Email’s subject is displayed while the subject of read receipt email is not captured.
Please give me a solution to this issue


#2

Can you try getting mails using other activities like Imap or Pop3? let us know the results


#3

let me see


#4

what should we give the value of port no and server in case of pop3
i am using an outlook email


#6

yeah i checked it


#7

are you trying to read those 2 mails from “Inbox”?


#8

For Port number try:

POP3/SSL

995 (TCP)

POP3 with or without TLS

110 (TCP)

But server address you need to talk to your local IT dept or drop a mail to yourself and check email properties you will get server address

Thanks,
Ajinkya Kadne


#9

Get POP3 Mail Messages : No connection could be made because the target machine actively refused it 168.187.88.52:110


#10

Username password correct?


#11

yeah they are correct


#12

995 port also refused connectiomn?

try IMAP as well


#13

could you give me a logic to find out whether an email send by me is delivered to the person.(Not by using read receipt)
This is what i m trying to do.


#14

No imap is also showing the same error


#15

I fear no, we dont have anything to detect whether it was delivered or not.


#16

While it could be confirmed 100% by looking at the source code, the most probable culprit is the way the items are fetched - regular mail is a MailItem class, while delivery receipts and other reports (undeliverable etc.) are ReportItem class.
I wouldn’t be surprised if there’s a check for a class or the fetch itself is filtered for that class objects. Since it needs to return a List<MailMessage>, it probably only goes for MailItem objects, since reports have a different structure (they’re similar, but not same).

If this is confirmed by someone from UiPath, your only solution would be to I suppose roll your own integration or request an addition to the package. It would be useful to be able to get delivery receipts, so I don’t think it will be declined, but it might take some time. Either way, it’s in UiPath hands.


#17

thanks a lot for the reply


#18

@andrzej.kniola
Would you tell me the procedure for requesting for an addition of package because it is an unseparable part of my project


#19

Post in the Ideas section and hope for the best.


#20

Someone from uipath help me with this:pray:


#21

Hello Renjith,

                please let me know , if you have found the solution for this issue. I am also facing the same issue with my project , I need to get the delivery reports and read receipts in to list of mail messages.