Unattended bot unable to connect to Cloud Orchestrator - existing connection was forcibly closed by remote host

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Hi All,

After installing unattended robot (version 2022.4.4) and trying to connect to UiPath cloud orchestrator tenant, we are getting the error “existing connection was forcibly closed by remote host”

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The odd thing is that on uninstalling and installing attended robot on same machine, it is able to connect to the same cloud orchestrator tenant.

Have gone through various posts but no success. Tried restarting the UiPath robot service.

Any pointers would be highly appreciated !

Regards,
Amit

2

Hi @amit4,

Did you install the uipath software in servicemode or in usermode?
Do you use the Machine Key, Service URL or Client ID?

With servicemode you will need admin rights to be able to connect to Orchestrator.

Kindly check this post aswell:
Robot Tray Error: An Existing Connection Was Forcibly Closed By The Remote Host - News / Knowledge Base - UiPath Community Forum

Kind regards,
Robert

3

Hi Robert,

Thanks for taking time to reply to my query. We were installing the UiPath software as a administrator. The latest version just gives option to select Unattended mode (which seems to have default service mode without any option to specify it explicitly).

Turns out that, a Windows proxy script was being used in Internet Options of the robot VM which was causing the above issue. We had to include this script in the UiPath config file (on the robot machine). Exact steps are mentioned here.

Hope this helps anyone who encounters a similar issue.

Thanks,
Amit

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