Unable to use Studio Web as Getting error "Could not connect to SignalR"

I am unable to use Studio web due to error “Could not connect to SignalR”.
Due to this I cannot run any process in studio web.
Please find the screenshot attached.

How to resolve this issue ?

Hi @reshma.mohan,
Verify Firewall and Proxy Settings

Server Configuration: If you’re hosting the server, ensure SignalR services are correctly configured and running.

Else please contact UiPath support team

Regards,
Arivu

Hi @reshma.mohan

Generated by LLM

The “Could not connect to SignalR” error in UiPath Studio Web typically occurs when there is a connectivity issue between UiPath Studio Web and the orchestrator, which uses SignalR to communicate between components. To resolve this issue, here are some steps you can follow:

  1. Check Network and Firewall Settings
  • Ensure your network is stable and that there are no restrictions that could block the communication between UiPath Studio Web and the Orchestrator.
  • SignalR communication may be blocked by firewalls, proxies, or other network security measures. Ensure that ports required by UiPath are open.
  • Make sure that 443 (HTTPS port) is open for communication between the Studio and the Orchestrator.
  1. Verify Orchestrator URL
  • Ensure that the Orchestrator URL configured in your UiPath Studio Web is correct. If you’re using a cloud Orchestrator, make sure the URL matches exactly.
  • If you’re using a private Orchestrator, ensure it’s accessible.
  1. Clear Browser Cache
  • Sometimes, browser cache can cause issues with connectivity. Clear your browser cache and try again.
  • Alternatively, try opening UiPath Studio Web in a different browser to see if the issue persists.

Hi @reshma.mohan !

As mentioned in this thread, the issue is likely related to your firewall, VPN or proxy rules.
Your document mentioned the domain access required by Studio Web:
Studio Web - Prerequisites for using Studio Web
Automation Cloud - Configuring the firewall

Silviu