Unable to take screenshot when running from Orchestrator

I have a process that needs to open a webpage (PowerBI) and then take a screenshot. It works fine when running from attended. It will not take the screenshot when running from the orchestrator with the machine disconnected. I am using Microsoft edge to open the webpage. I have tried every solution I can find but still no go.


Does it throw any error?

is the robot in service mode?

Can you try logoff instead of disconnect


HI @egleason1

Can you check this in the machine that throws error?


When I am logged off it won’t run at all, I have an open ticket for that. The only error I get is object not set to an instance of an object and when I look in the folder the screenshot is not there.

I have a service running for robot.

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