Unable to retrieve Item from the queue

Hi all,

I’m trying to retrieve queue items using Get queue items I’m passing start date as Datetime.now but if I’m passing this I’m getting O Query data issue.

Hi Buvan

Without Start Date - is it working fine?

Also kindly share the properties image of Get Queue Items to get more insights

Hi @Buvaneshwaran_R
Could you please elaborate on what error are you facing.
When I happened to try it, to get only the ‘New’ items, it does work properly.


You can check the output in the immediate panel.
Maybe check it that way, or share the error you are facing.

Hi @sharazkm32 & @Binit_Sarkar
Sorry I can’t able to share screenshot. I’m trying to add filter using From and To only those particular period I need to retrieve a queue items when I’m passing from datetime.now I’m getting error Get queue items - Invalid OData query options. Error code :1000

@Binit_Sarkar,

The errors occurs when there is an invalid character in the JSON being passed to Orchestrator. As the activity also uses the API interaction at backend, check all the values you are passing to Get Queue Items activity have any special character which is not allowed in JSON.

Check Reference property specifically if passing anything.

If still faces issue, try logging all the values befor passing to the activity to check if any special charachters like' or '' are there.

Hi @ashokkarale
I’m not passing any references references field is empty when I’m passing from and to date I’m facing this error.

@Buvaneshwaran_R,

Try passing the date like this.

New Nullable(Of DateTime)(New DateTime(DateTime.Now.Year, DateTime.Now.Month, DateTime.Now.Day))