Unable to resume course due to No Preview Available error... :(

Learning Hub Academy Feedback
1

I was going through my first course “Build Your First Automation with StudioX” when the window froze and upon trying to refresh the page, it stated a “No Preview Available” and I cannot resume my course. Please see attached screen shots:

1
1976×955 88.6 KB

2
2991×932 33.1 KB

3
3981×959 41.5 KB

4
4980×962 23 KB

2

Hi @Chaaza

Sign out your account and Clear the browser cache

After that Sign in again and try it

Regards
Gokul

3

Thanks for the quick response, unfortunately the error remains. I can access other new courses without any problem, but it is just this specific “Build Your First Automation with StudioX” that has the issue.

I have also faced the same issue on other computers and on my mobile phone. So I think the website course has turned against me :frowning:

4

Hi @Chaaza

Can you try to change the browser and check it

Regards
Gokul

5

Same problem alas even with microsoft edge and firefox and chrome

6

Okay @Chaaza

Tried it after some time

Regards
Gokul

7

Unfortunately I have the same problem. Tried 3 other browsers, VPNs and cleared the cache but couldn’t access the content.

uipatherror
uipatherror1920×937 19.1 KB

8

It would be better if you can raise a ticket with the Academy support team… They can help you here.

Hope you trie din another machine also

9

Yeah, I just sent a ticket to support team. And I tried it on another PC as well but same reaction.
But my friend with another account can see the content.

10

You will get the reply soon :slightly_smiling_face:

Facing the same issue for other courses also??

11

Hopefully :slight_smile: Only on this course :frowning: