Unable to renew the community edition

[davipet (David)]

Team,

I am unable to renew the community edition even after submitted for renewal.

So please let me know what I have to know.

Still getting activation failed with error

Thanks,
David

[balupad14 (Balamurugan)]

Hi @davipet
Take a look this

Ui Path Community Edition Renewal Problem

Hi @balabhatta Can you take a look Regards Balamurugan.S

And also i forward this to @loginerror , @ovi and @badita

Regards
Balamurugan.S

[ovi (Viorela Preda)]

please make sure the device id is entered correctly. you can find it in Studio - Help.

[Gaogao]

Hi I got the error many have experienced while using Windows VM.

I then tried to download the enterprise trial version but my activation email contains empty “trial code”. (I even think of buying a license outright but it seems not that easy either on UIPath site).

Please help.
"
Activation failed with error: 0
Error description: Cannot use Community Edition on this machine after activating a trial or Enterprise license code. Please enter a valid license key.
License status: Device ID already activated

Device ID: 8/QXarXEdBKtk/dk5iZ9
Computer: virtual-windows
"

[loginerror (Maciej Kuźmicz)]

Hi @Gaogao

See here:

WORKAROUND: "Device ID already activated" error

UPDATE: The error is resolved starting with 2019.4 version. Please get the latest Studio version. Device ID already activated - as I have mentioned before, this happens when you previously activated your Studio with a Trial key and after expiring you want to go back to using Community Edition. Only in special situations the Trial can be extended or the Device ID released from our licensing server. So, since there are so many questions around this, here is what you can do in order to use Comm…

Keep in mind that if you are in the Enterprise environment (roughly defined by more than 250 machines or users) you might not use the Community Edition for evaluation purposes.

[Gaogao]

Thank you for your response.

My intent is not to use Enterprise Edition till I am ready to obtain license. The reason I downloaded is really to get around the problem that I cannot re-activate my Community Edition on the VM I am using.

The link in the response proposed a solution that seems plausible. However, I cannot re-install the Community Edition now(I cannot pass installing CE version studio).

Any suggestions for me to get back to the Community Edition version Studio?

Gaogao

[loginerror (Maciej Kuźmicz)]

I would suggest checking out this post as well:

Community Edition activation - Same Device ID

Ugh, it’s because of Azure because of the Azure virtual machine environment. There might be multiple machines in the datacenter with same device ID. I know how this may sound, but could you please try to restart the machine and see if the device ID changes?(in some cases this worked). Remove first the License folder from %programdata%\UiPath and then try to activate again.