Unable to renew the community edition


#1

Team,

I am unable to renew the community edition even after submitted for renewal.

So please let me know what I have to know.

Still getting activation failed with error

Thanks,
David


#2

Hi @davipet
Take a look this

And also i forward this to @loginerror , @ovi and @badita

Regards
Balamurugan.S


#3

please make sure the device id is entered correctly. you can find it in Studio - Help.


#4

Hi I got the error many have experienced while using Windows VM.

I then tried to download the enterprise trial version but my activation email contains empty “trial code”. (I even think of buying a license outright but it seems not that easy either on UIPath site).

Please help.
"
Activation failed with error: 0
Error description: Cannot use Community Edition on this machine after activating a trial or Enterprise license code. Please enter a valid license key.
License status: Device ID already activated

Device ID: 8/QXarXEdBKtk/dk5iZ9
Computer: virtual-windows
"


#5

Hi @Gaogao

See here:

Keep in mind that if you are in the Enterprise environment (roughly defined by more than 250 machines or users) you might not use the Community Edition for evaluation purposes.


#6

Thank you for your response.

My intent is not to use Enterprise Edition till I am ready to obtain license. The reason I downloaded is really to get around the problem that I cannot re-activate my Community Edition on the VM I am using.

The link in the response proposed a solution that seems plausible. However, I cannot re-install the Community Edition now(I cannot pass installing CE version studio).

Any suggestions for me to get back to the Community Edition version Studio?

Gaogao


#7

I would suggest checking out this post as well: