Unable to Create Jobs Due to Pending Jobs for Existing Process

Feedback Orchestrator
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1

We are encountering this issue in the production VDI error stating that Could not create jobs. The robots already have pending jobs for this Process (#1670) - Time Trigger

The robots associated with this process already have pending jobs that have not been completed, and as a result, no new jobs can be triggered.

Could you please assist in resolving this issue so that new jobs can be created and executed successfully?

3

@Elancheran_E18

please clear the pending jobs

cheers

4

@Elancheran_E18,

This error occurs when there are pending state jobs of the same process. Multiple jobs get’s created before the previous one gets executed. This clearly indicate poor scheduling of the bots.

Try increasing delay between two runs which will give some breathing time to bot to finish previous pending jobs and run the next one.

5

As you know - One robot could run only one automation (Forefront). Lets say that you scheduled one process at 10 AM and another process at 10.30 AM. if the 10 AM process is not completed before 10.30 AM - the second process will go to pending state. Unless the first process is completed - It wont start the second process

To manage this

  1. Identify the average process time for process 1 and allocate that much time in the robot
  2. If second process is important - while scheduling first process - include to stop after 30 minutes. This will make sure that the process will stop after 30 minutes completing the last picked transaction item

In Short - proper scheduling with stop after configuration should help you to manage the processes