Uipath update failed version 24.10.8

Feedback Studio
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1

I am trying to update to the new version, 24.10.8, but it keeps giving me an error as the UiPath update is led. I sent many diagnoses and kept trying to update them, but I still can’t updated the file. The error message “UiPath custom error 4016”.
Can someone help me on this. Thank you

3

Hi,

How about re-installing Studio (Uninstall then install)?

Regards,

4

@Carolyna_Elsyana,

This could happen when the installation got interrupted. Try reinstalling the Studio.

5

The error message “UiPath custom error 4016” typically occurs when there’s an issue with the installation or update process of UiPath Studio. Here are some steps you can take to resolve this:

1. Run the Installer as Administrator

  • Right-click the installer file and select Run as Administrator to ensure it has the necessary permissions to update.

2. Check Internet Connection and Proxy Settings

  • Sometimes, the issue could be related to connectivity or proxy settings blocking the update process. Make sure your machine has a stable internet connection and that any proxy or firewall settings allow UiPath access to its update servers.

3. Uninstall Old Version

  • Try uninstalling the old version of UiPath Studio completely and then reinstall the new version. This can sometimes resolve conflicts that prevent updates from installing.

4. Clear Temporary Files

  • Clear out any cached files that may be interfering with the update. You can do this by navigating to the following directories and deleting their contents:
    • C:\Users\[YourUsername]\AppData\Local\UiPath
    • C:\Users\[YourUsername]\AppData\Roaming\UiPath
    • C:\ProgramData\UiPath

5. Check for Locked Files

  • If the installation files are locked by any other processes, it could cause an error during the update. Try restarting your system and then running the update again.

6. Manual Update

  • If you’re still having trouble, you can try downloading the latest version of UiPath Studio manually from the UiPath website and install it.

7. Contact UiPath Support

  • If none of these steps resolve the issue, you may need to reach out to UiPath support with the diagnostic logs you’ve sent. They should be able to provide more specific guidance based on your system’s configuration.

Let me know if any of these steps help or if you need further assistance!

1 Like
6

Thank you so much. Yoichi

7

Thank you so much Shakib

1 Like
8

Thankyou so much Ashok