UiPath ServiceNow Integration Issue

I ran into an issue with the ServiceNow connection. When I test the connection, it all works, but when I am trying to create an incident, I am having issues. Below is a quick video.
https://www.screencast.com/t/Ru3AXmwjvpx to show what is happening. I come across the following error message when trying to get examples of data.

Error Error Newtonsoft.Json.JsonReaderException: Unexpected character encountered while parsing value: <. Path ‘’, line 0, position 0.

at Newtonsoft.Json.JsonTextReader.ParseValue()
at Newtonsoft.Json.JsonTextReader.Read()
at Newtonsoft.Json.Linq.JObject.Load(JsonReader reader, JsonLoadSettings settings)
at Newtonsoft.Json.Linq.JObject.Parse(String json, JsonLoadSettings settings)
at UiPathTeam.ServiceNow.Activities.CheckIDWizard.d__16.MoveNext() ERROR

When I add what I think the parameters should be with the respective values, and run the command, I receive another error message.

Hello,

In the past the test button connection doesn’t run also a query and the that’s why return Valid. So please download the latest version higher that 200 and be sure that you will do all the configuration from this movie:


Thanks,
Cristian Negulescu

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