UiPath not responding/not throwing error

robot

#1

I am running a robot that post orders in an ERP system. After about 20-30 minutes, the ERP system crash. It crashes in different ways, and produce different pop-up boxes. I have programmed the robot to respond to system errors by running a powershell script to close the program. However, for one of the pop-up boxes that appear, the robot does nothing (for the other pop-up boxes an activity timeout is thrown, so that the robot goes on to handle the error). For this specific pop-up there are no activity timeouts thrown, so that the robot never get to the error handling part. It can run for several minutes (it has never actually stopped by itself, I have had to manually stop the process). When I move the mouse pointer, I see that it is loadning (blue spinning circle).

Any tips on how to fix this?


#2

Use do while and handle the popup in Uipath Studio.
Whenever the popup will appear, the robot will attach and click on the OK/Cancel Button as required.


#4

Can you please upload workflow flie?