UIpath java extension Issue (Urgent)

Help
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Dear Experts,

Though i have installed the Java extension, Each time it ask for “Install the Java support files?”

I have tried many times and i didnt get any errors while the installation.But when i try to find the selector for click activity, I selects the whole screen and through out the same Pop up.

Please help solve this issue ASAP.

Regards,
Suresh Kumar S

Below mentioned is the message copied from the Pop up message.

Question

We detected that you are trying to capture in a Java window that uses a custom JRE.

Would you like to install the Java support files?

IMPORTANT: before installing you have to close the Java application!

Yes No

UIPath Version:2018.4
Java Version : Java7.1.71

image

1 Like
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@sureshkumar.s Java extension is not installed in your machine so after java installation restart machine and try

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@sureshkumar.s Can you specify for which application you are trying to automate

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@sureshkumar.s Have you installed java for your machine?

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Yes, Java Version 7.1.71

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was it resolved ? please let me know the solutio

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was it resolved ? please let me know the solution

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@sureshkumar.s

I am facing same issue
Did u get any solution for it…?

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Not yet friends…

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Dears,

Anyone solve that issue? I face the same :sob:

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Standard troubleshooting steps are written here.

If you are still having issues after following this document and you have purchased a license, please contact technical support.

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