UiPath Download error

Scenario: UiPath Download error (Access denied)

Steps to reproduce: 1. Click on “Download UiPath Studio” button in “welcome to your RPA journey. Download UiPath Studio.” email.

Current Behavior: After clicking on button the page opens with an error: Access Denied

You don’t have permission to access “” on this server.
Reference #18.dd81655f.1507271087.1b7e218

and downloading does not start

Expected Behavior: After clicking on button, the web page opens and UiPath Studio package starts to download

Studio/Robot/Orchestrator Version:

Last stable behavior:
Last stable version:
OS Version: Windows 7
Others if Relevant: (workflow, logs, .net version, service pack, etc):

On that, Fill your details and click-> Request Community Edition

It will automatically download the UiPath Community Edition Software

The same error happened:

Access Denied
You don’t have permission to access “” on this server.
Reference #18.dd81655f.1507272499.1efb670

Access Denied means your system or browser will not accept this webpage,
I think admin will block this Webpage
Are you working in IT Company…???

No, I tried to download on my own laptop and had the same issue

The same issue here

Access Denied

You don’t have permission to access " on this server.
Reference #18.bf5e0e17.1510673243.2b46f69

Does anybody know how to overcome that?

1 Like

Seem to have same issue, any updates from anyone?

Hi @Drood, @Ancher ,

The download link is https://www.uipath.com/freetrial-or-community.

Regards,
Susana

Actually not, the link above is correct, but for some folks it fails for some not for no obvious reason.

Have the same problem…

Access Denied

You don’t have permission to access “UiPathStudioSetup.exe” on this server.
Reference #18.4a41002.1510728860.3559cd8

1 Like

Many thanks for answering, Susana,

But for some reason when I try to reach the download link provided via e-mail (or directly pressing
link HERE) I have all the time the same result

Access Denied

You don’t have permission to access “UiPathStudioSetup.exe” on this server.
Reference #18.c05e0e17.1510738860.b80b11f

I am trying to download Community Edition.
Would be fine to forward this issue to UiPath support. But they say they will not answer request
regarding Community Edition.

3 Likes

Hello!

I wasn’t able to reproduce, but I’ve raised this error to my colleagues. They are investigating and will keep you updated.

Does this also happen after you’ve requested the CE on UiPath website and click the button provided in the email?
Screenshot_14

Yes, this problem occurs when click the button in the email and click a link on the web-site

Hi Susana,

Are you able to download the .exe file from this link: UiPathStudioSetup.exe ?

Hello @ovi,

Yes, the UiPathStudioSetup.exe file is downloaded without problems from UiPathStudioSetup.exe

image

Regards,
Susana

2 Likes

@ovi I think the access is blocked for Ukrainian IP-address range. Please check it.

1 Like

I have found the solution. Actually the idea was not mine but anyway I will share it with the community. I was able to download using Opera VPN. Definitely Ukraine is not welcomed on the UiPath.

3 Likes

Пані Ірино,
Качайте через VPN.
Слава Україні!:slight_smile:

1 Like

Так і зробила, дякую)
Героям Слава!

1 Like