UiPath Chrome Extension Issue - Disappearing

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1

Hello @UiPath_Community

I am facing issue on my machine that UiPath extension keeps disappearing again and again from chrome browser.
UiPath version : 23.10
Chrome version : 133.0.6943.127 and 133.0.6943.99

3

Hi @Vaibhav_Shukla,

How have you installed it? as all users/current user or at group policy level?

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image399Ă—176 7.07 KB

Also, when you see extension in chrome, does it show “error” in red on top of it?

Regards
Sonali

4

Hello @sonaliaggarwal47

I have installed through group policy.
And also I have tried installing through cmd command /chrome-policy-global.

5

Hi @Vaibhav_Shukla,

Are you able to do that via current user or all users?

Is it a VM you need to install this on or a personal machine?

For personal machine, current user should do the needful.

Regards
Sonali

6

Hi @sonaliaggarwal47

Are you able to do that via current user or all users? ---- all users

Is it a VM you need to install this on or a personal machine? ----- VM

7

@Vaibhav_Shukla,

Thanks for sharing.

Can you uninstall then and re-install it using “All users” option?

Regards
Sonali

8

@Vaibhav_Shukla,

Can you also check if third party extension settings are disabled in the VM?

Windows, internet options->advanced->Disable third party extensions

Regards
Sonali

9

If it is your office laptop - there could be some corporate policy applying on top of your group policy which is removing the extension whenever this policy is applied

Talk to your IT team and confirm if anything similar is applied or not. If yes - Send the id of the UiPath chrome extension and request them to add the same in the whitelisted extension list

11

Hello @Vaibhav_Shukla ,

@sharazkm32 is right, the most likely cause of the issue is a Group Policy update.

See also this page in the Troubleshooting guide for v23.10:

Regards,
Luiza

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