UiPath Assistant - System.Threading.Tasks.TaskCanceledException: “The request was canceled due to the configured HttpClient.Timeout of 30 seconds elapsing.”


Unable to signup i have tried with 2 different devices and with two different accounts. please help me with that.

Hi @mukarramahsen

Check on this

https://docs.uipath.com/studio/standalone/2023.4/user-guide/signing-in-to-your-account

i have tried this and also logging in with machine key but it does not work.

@mukarramahsen

Can you show the screenshot of error message


this

Hi @mukarramahsen

Open UiPath Assistant > Go to preferences > Orchestrator settings > Give service Url
image

service url like this: https://cloud.uipath.com/yourOrganizationName get this from orchestrator

And sign in to the assistant to orchestrator then open studio.

System.Threading.Tasks.TaskCanceledException: “The request was canceled due to the configured HttpClient.Timeout of 30 seconds elapsing.”

@mukarramahsen

Check on this

Hi,

are you using your home network or work network?

home network it worked absolutely fine before yesterday.

  • From the impacted Studio/Robot machine provide a screenshot from the powershell.exe while you are running

[System.Net.WebRequest]::GetSystemWebProxy().GetProxy("https://cloud.uipath.com")

  • Provide from the impacted Studio/Robot machine this screenshot (Start → Internet Options → Connections → LAN settings)

  • From the impacted Studio/Robot machine provide a screenshot from the powershell.exe while you are running

Write-Host "`r`n**********`r`n"
Write-Host " System variables:"
[Environment]::GetEnvironmentVariables("Machine") | Format-Table -Wrap -AutoSize
Write-Host "`r`n**********`r`n"
Write-Host " User variables:"
[Environment]::GetEnvironmentVariables("User")  | Format-Table -Wrap -AutoSize
  • From the impacted Studio/Robot machine provide a screenshot from the cmd.exe while you are running
sc query "UiRobotSvc" | find /i "failed" 2>&1>nul && echo.'UiPath Robot service is not installed' || (sc query "UiRobotSvc"| find /i "running" 2>&1>nul && echo.UiPath Robot service is Running || echo.UiPath Robot service is Stopped)



  • Provide from the impacted Studio/Robot machine this screenshot (Start → Internet Options → Connections → LAN settings)

  • (Read carefully the instructions) From the impacted Studio/Robot machine provide a screenshot from the cmd.exe while you are running

sc query "UiRobotSvc" | find /i "failed" 2>&1>nul && echo.'UiPath Robot service is not installed' || (sc query "UiRobotSvc"| find /i "running" 2>&1>nul && echo.UiPath Robot service is Running || echo.UiPath Robot service is Stopped)
  • Provide this file from the impacted Studio/Robot machine:

C:\Program Files\UiPath\Studio\UiPath.config

i have changed internet and problem is fixed can someone help me whats the issue.

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