Twilio Outbound call

Learning Hub Academy Feedback
1

I m facing a difficulty while retrieving the data from twilio…
I have used Twilio.Workflow.Activities to initiate the outbound call from Studio to call an IVR number and I am able to navigate through the options (Inputs like press 1 for English etc.) facing challenge while retrieving data from twilio like output in any form like speech to text or any form.
has anyone worked before.

Thanks in Advance…
Sam Kareti

2

Hi Sam,

  1. I am looking for a similar solution, Dialing a Tollfree number and following the IVR options.
  2. I am able to integrate Twilio numbers into UiPath and am able to place a call.
  3. How to send the options (like press 1 for English)?
    Is it possible to share any workflow code sample?
3

@samkareti1260

image
image2484×1382 163 KB

Do you have any working example for this scenario to interact with IVR options?
I integrated the Twilio number with the Uipath solution and was able to place a call.
I need help on interacting with IVR options like…Choose 1 for English, # for agent extension, then dial extension(12345).

Thanks in advance.