What to do when getting an error on uploading a large batch of documents to a data labeling session?
Root Cause: There can be 2 causes for this,
- The customer may have attempted to upload more than 500 documents in one batch (This only applies for Data Manager in AI Center on-prem versions 21.4 and earlier and does not apply for stand-alone Data Manager or for Cloud. Refer to this documentation: Document Understanding - v2021.4 Data Manager )
- All data labeling sessions are allocated a PVC with a default size of 5GB. This limit may have actually been filled.
- When using Data Manager in AI Center On-prem 21.4 or earlier, it is uploading 500 or more docs in a single batch. The user needs to upload the documents in separate batches that are 499 documents or less per batch. Either that, or upgrade AI Center to 21.10 or higher.
- Increase the storage size of the data labeling session.