Submission type
Generic use case
Name
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Industry category in which use case would best fit in (Select up to 2 industries)
HR
Information technology and services
Complexity level
Intermediate
Summary (abstract)
The increasing complexity of automation management in organizations has highlighted the need for more intuitive and accessible control interfaces. UiPath Guardian addresses this challenge by integrating chat-based interaction with UiPath Maestro, enabling users to manage automation processes conversationally. The system allows users to start, stop, and monitor jobs through a simple chat interface, access real-time performance analytics, and receive instant responses to UiPath-related queries.
By combining automation control, analytics visualization, and natural language interaction, UiPath Guardian bridges the gap between technical and non-technical users, promoting greater accessibility and engagement in automation environments. Future enhancements include AI-driven failure analysis, smart workflow recommendations, and intelligent notifications โ making UiPath Guardian not just a dashboard, but a true conversational automation companion.
Detailed problem statement
In modern organizations, managing and monitoring automation processes through platforms like UiPath Orchestrator can be complex and time-consuming, especially for non-technical users. Employees often struggle with repetitive actions such as starting, stopping, or tracking jobs, switching between multiple dashboards, and manually checking logs for errors.
This lack of accessibility and user-friendliness limits collaboration between technical and non-technical teams, slows down automation adoption, and increases dependency on RPA developers for even basic tasks.
Hence, there is a growing need for a conversational and intuitive interface that simplifies automation management โ enabling users to interact with bots naturally through chat, access real-time analytics, and receive intelligent suggestions for failed workflows, all without navigating the complex Orchestrator UI.
Detailed solution
The proposed system, UiPath Guardian, is designed as a chat-powered automation management dashboard that integrates seamlessly with UiPath Maestro to enhance user experience, accessibility, and control in managing robotic process automation (RPA) workflows. The core idea is to replace complex navigation and manual orchestration with a conversational interface that allows users to interact with their UiPath environment naturally and efficiently.
- System Architecture
UiPath Guardian is built on a multi-layered architecture comprising:
Frontend (User Interface):
A web-based dashboard designed using modern web technologies, featuring a minimalistic and user-friendly layout. It includes four main modules โ Dashboard, Chat, Workflows, and Jobs โ allowing users to manage all automation tasks in a single place.
Chat Engine (Conversational Layer):
The heart of UiPath Guardian, powered by a natural language understanding (NLU) model. It interprets user queries like โstart job,โ โcheck status,โ or โshow failed workflowsโ and maps them to UiPath Orchestrator API calls.
Backend (Integration Layer):
This layer connects the chat interface with UiPath Maestro and Orchestrator APIs. It handles authentication, API requests, and response management, ensuring secure and real-time data exchange.
Analytics Module:
Provides visual insights into success vs failure trends, workflow performance, and job execution metrics. Data visualization tools help users quickly interpret automation health and identify recurring issues.
- Functional Workflow
User Interaction:
The user initiates a conversation through the chat interface using natural language (e.g., โStart InvoiceProcess botโ).
Intent Recognition:
The systemโs NLU model identifies the userโs intent (e.g., start job, view status) and extracts relevant entities such as job name or process ID.
Command Execution:
The backend translates the identified intent into an API request sent to UiPath Maestro or Orchestrator.
Response Generation:
The system fetches the result (e.g., โJob started successfullyโ or โ2 jobs failedโ) and presents it back to the user in conversational form.
Visualization:
The dashboard updates real-time charts and statistics reflecting job progress, success rate, and error trends.
- Key Features
Conversational Automation Control: Start, stop, and monitor jobs through chat without manual navigation.
Real-Time Analytics Dashboard: Displays job statistics, workflow health, and trend visualization.
Built-In FAQ Assistant: Answers UiPath-related queries instantly.
Error Insight and Fix Suggestions (Future Scope): Provides automated suggestions for failed workflows.
Role-Based Access: Enables technical and non-technical users to interact with automation safely and effectively.
- Technologies Used
UiPath Maestro & Orchestrator APIs for automation management.
Natural Language Processing (NLP) for understanding user commands.
Frontend: React.js / HTML / CSS for UI design.
Backend: Python / Node.js for handling API communication.
Database: SQL / Firebase for storing conversation logs and job data visualization.
- Outcome
UiPath Guardian successfully transforms traditional automation management into an interactive, accessible, and intelligent experience. It reduces dependency on RPA developers, saves operational time, and enhances collaboration across teams. By leveraging chat-based interaction, it democratizes automation control โ making RPA management as simple as messaging a friend.
Narrated video link (sample: https://bit.ly/4pvuNEL)
Expected impact of this automation
The implementation of UiPath Guardian is expected to bring a transformative impact across multiple dimensions of automation management โ usability, productivity, accessibility, and decision-making. By combining the power of UiPath Maestro with a conversational chat interface, this solution aims to make automation not only efficient but also more human-centric.
- Enhanced Accessibility and User Adoption
UiPath Guardian removes the steep learning curve associated with traditional automation platforms like UiPath Orchestrator. With its chat-based interface, even non-technical users โ such as managers, analysts, or educators โ can easily monitor and manage automation workflows. This democratization of RPA access promotes wider adoption of automation tools within organizations and educational institutions.
- Increased Efficiency and Time Savings
Through conversational commands, users can start, stop, and check job statuses within seconds โ eliminating the need for manual navigation through multiple menus or dashboards. This reduces operational time, minimizes repetitive clicks, and enables users to focus on higher-value analytical and strategic tasks rather than administrative control actions.
- Improved Collaboration and Transparency
By enabling real-time insights into workflow performance and job execution status, UiPath Guardian enhances communication between technical and non-technical teams. Decision-makers can view dashboards, monitor automation health, and identify failures instantly, fostering collaborative troubleshooting and quicker decision-making.
- Proactive Error Management and Reliability
Future integrations of AI-driven failure detection and fix suggestions will enable proactive handling of workflow errors. This helps maintain high process reliability, reduces downtime, and minimizes dependency on RPA developers for debugging routine failures.
- Data-Driven Insights for Continuous Improvement
The systemโs analytics module provides clear visualization of success and failure trends, workflow duration, and performance metrics. These insights support continuous improvement in automation strategy, helping teams optimize resources, refine workflows, and achieve better ROI from automation investments.
- Scalability and Future-Readiness
UiPath Guardian is designed to be scalable across enterprise environments and adaptable for evolving automation ecosystems. As future versions incorporate intelligent recommendations, notification systems, and smart FAQs, the solution can evolve into a comprehensive AI-powered automation assistant that supports both human and digital workers seamlessly.
UiPath products used (select up to 4 items)
UiPath Agent Builder
UiPath Maestro
UiPath Orchestrator
UiPath Studio
Integration with external technologies
React, Next.js, Firebase
