Terminal Session does not close

I am automating an application using IBM ehl api.
My problem is that the terminal session sometimes hangs during execution. It does not timeout or fail, it just stops, then after about 10 minutes it resumes like nothing has happened.
This occurs in about 20% of the transactions.
The debug log looks like this:

Terminal Session Executing
Do Executing
Set Field Username Executing
Set Field Username Closed
Set Field Password Executing
Set Field Password Closed
Send Control Key Executing
Send Control Key Closed
Do Closed

Then it stops for 10 minutes befor the terminal session is closed.

Has anyone else experienced this?

1 Like

yes I have the same issue, but not yet resolved

I ended up with using “kill process” on the terminal session process. Was not able to find another solution.

Hi @hLien ,
I am also facing same issue. Sometimes execution gets stuck at the end of terminal session activity for 10 mins. LogMessage activity which is added after terminal session activity scope gets executed after 10 minutes.

Have you found any other solution apart from kill process activity. Also are you able to use kill process activity inside the terminal session scope without any exception being thrown.

@loginerror can you please look into above issue and propose and solution to overcome.

I am afraid that I was not able to find any other solution, than to kill the process. I cant recall having problems with exceptions being thrown, could it i be possibility to set “continue on error” to “true”?

Hi @hLien, @Theepan, @loginerror,

Just an update…We are facing this issue while testing the workflow in developer machine (VM) in unattended mode by triggering it from Orchestrator.

However when we tested same workflow repeatedly in TEST environment (it is Windows Server configured using high density robot feature) , it worked perfectly fine without any issue.

Issue still persists on developer VMs. Unable to find the root cause.

Yes @san.nagane some others also encountering same problem.

UiPath Workflow getting Stuck for 10 minutes

Waiting for response from @loginerror @ovi