Starting an agent through Maestro keeps failing

Agentic Automation Agentic Orchestration
1

Hi everyone,

I’m trying to launch my agentic process through maestro, but it keeps failing with the error below:

The image shows a workflow diagram in a recipe builder application, where a failed execution at the "Determine items needed for recipe" block is reported with error details indicating an Orchestrator RPA job startup issue due to missing process association. (Bijschrift door AI)
The image shows a workflow diagram in a recipe builder application, where a failed execution at the "Determine items needed for recipe" block is reported with error details indicating an Orchestrator RPA job startup issue due to missing process association. (Bijschrift door AI)1674×852 83.8 KB

Error message:
Failure to start the Orchestrator RPA job - (170007)
Operation returned invalid status code ‘404’. The job’s associated process could not be found

This seems to be an API call that is failing, but I can’t find any more information about what the exact call is that is being made.

Things i tried:
Running the agent directly from the proces, this works
Double checking folder rights. The user is full admin there.
Agentic points added to the folder
adding unattended license to auto-generated agent service

Any tips on where to start debugging this?

2

@ijanszen1,

Is your process in My Workspace folder? Try publishing it to another folder and refer it.

3

@ijanszen1

May be the agent is being looked up from a different folder

just to confirm try to publish the process in different folders or specifically to shared

cheers

4

hi! the BPMN proces & one RPA bot is in the my workspace folder, the agent is in a “solution folder”

5

So I republished the agent in the ‘my workspace’ folder instead of the ‘solution’ folder, and that did solve the problem for now. Not quite sure why tho - all of the user & machine settings seem correct in the solution folder…

6

@ijanszen,

I hope it worked. I’m also not sure what’s wrong with the My Workspace setup but will look for it.

Cheers!