Unable to start process in orchestrator [NEWBIE]

Hi guys

I really need your help :roll_eyes:

I have just made my first process and trying to run it from orchestrator. The assistant says licensed and connected, although there is no machine key visible in the setting. (Had some compliance issues with my organization as this is the first RPA project)

Please see attached screenshots below.

As you see, my robot is connected to orcestrator:

When I press “play”, and want to start the job, I am unable to press “start”. See below:

Although, if I switch to “allocate dynamically”. I get to press “start”. See below:

But when i press start, nothing happens. When I swicth to “jobs”, my try outs for starting the process is pending. See below.

What can I do? :open_mouth:

Hi @Frederik_Lilja

Welcome to Community,


Thank you @Latika10011740 :slight_smile:

I have doner this. My orcehstrator is connected and licensed. See below.

1 Like

Can you able to see the process list in your assistant ?

Hi @Nithinkrishna :slight_smile:

No, it shows no bots :frowning:

1 Like

Hey @Frederik_Lilja,

Please check your robots section in default folder.

Can you see your robot

And next is to check the environments section, Your process and robot should be mapped to same environment.

Thanks :slight_smile:

Yes, I see: 1 process? :slight_smile:

1 Like


I can see your process is mapped to Frederiks Environment.

Go to environments section in orchestrator -> Manage -> add your robot

This may help

Thanks :slight_smile:

Thank you for helping me :slight_smile:

I cant add a robot like this. Is my bot supposed to be visible here? :open_mouth:

1 Like

Yep @Frederik_Lilja,

You are right. It should be visible here.

If it is in the robots panel it should obviously list here and you can just enable it by checking the checkbox.

Kindly check.

Thanks :slight_smile: