Source not available

[Anived_Mishra]

Hello everyone, I recently got access to a machine at work whose UiPath is having the package not available issue, could anyone please tell me how to fix this problem ? It is an attended bot license.

Regards
Anived

[Srini84 (Srinivas)]

Hi @Anived_Mishra

Check below post for your reference

Unable to load service index for Official package source

When I try to install a new package from the “Manage Packages” window, I get an error using the “Official” package source. It says that “Package source Offical has encountered the following error: Unable to load the service index for source https://www.myget.org/F/workflow/api/v3/index.json.” I’m on Studio version 2022.4.3, and am working out of Community Cloud. Any help would be appreciated!

Hope this may help you

Thanks,
Srini

[Srini84 (Srinivas)]

Hi @Anived_Mishra

Check below post as well

How To Troubleshoot Error "NU1801: Unable To Load The Service Index For Source https://api.nuget.org/v3/index.json"

How to fix the Nuget connection attempt failure? Description: When trying to open a process in UiPath Studio, the error “NU1801: Unable to load the service index for source https://api.nuget.org/v3/index.json” is thrown. Resolution: This type of error is thrown when there is a network issue between the machine and api.nuget.org, which could be due to the firewall enabled in the machine or any restrictions on accessing online feeds. A similar error can also be there for www.myget.or…

Hope this may help you

Thanks,
Srini

[Anil_G (Anil Gorthi)]

@Anived_Mishra

there might be firewalls that are blocking the package access make sure to whitelist those url’s

cheers

[Anived_Mishra]

Thank you all, it was a firewall issue as you all suggested