SMTP Outlook error

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1

i am new to UiPath paltform and i cant send automated mail to outlook account .its showing this error " 535: 5.7.139 Authentication unsuccessful, account locked. Contact your administrator"

which account is locked over here ? sending account or recievers account?

i am sending mail from gmail account . and its sending mail to other gmail account using SMTP but not to outlook accounts . i even used outlook port and server settings.

is it because i am sending mail from gmail account to outlook account or what?

i read somewhere that microsoft has removed SMTP services from Oct 2022 onwards.

2

hi @mridul.badgurjar

check this out

1 Like
3

Hi, which password you use for SMTP activity. you need to create app password and use this password.
steps:

open gmail account
go to profile and manage your google account
then in security there is an 2 step verification turn on that and in app password create one password and use this password in your process

4

Hi @mridul.badgurjar

Firstly, check whether IMAP option in your Gmail Settings is enabled or not and then follow the below steps.
(For Enabling IMAP - Open your Gmail account click Settings on top right corner - click See all Settings - click Forwarding and POP/IMAP tab - Enable IMAP)

Next, click on your Mail Profile - Manage your Gmail Account - Security - 2step Verification - scroll down then you can find App Password click on that - click Select app - Select Other from drop down and then type SMTP and click on Generate - Save this Pw and Use it in Send SMTP activity Properties - In password option.

Before proceeding with above steps, you have to enable the 2step verification.

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5

i read it but didnt get much of it . are there any new server and port settings to send mail to outlook accounts?

6

@mridul.badgurjar

Ideally as you are using gmail to send it should not cause issue…can you check if your outlook imap is configured

Outlook SMTP Settings (2023 Guide).

cheers