Thanks, simple use case, I want to add a channel to Skype for business “BusyBot” which can request to kick off one of multiple jobs available in UiPath.
Example interaction user clicks the channel to launch chat:
BusyBot: Hi, what can I help you with?
Human: Import weekly sales into Salesforce
BusyBot: Okay, you want to kick off the Salesforce Sales import job? (Yes) (No) clickable buttons.
BusyBot: Do you have the sales in the upload spreadsheet format (Yes) (No) clickable buttons.
BusyBot: Okay drag and drop the excel workbook into this chat window or click browse to upload (Browse)
Human: Action - Dragged and dropped an excel file into chat window
BusyBot: Thanks, please wait…Action UiPath robot reviews the excel workbook validates good to go with format etc then shows a snippet of the spreadsheet
Busybot: Shall I upload to Salesforce now? (Yes) (No need to upload again) (No stop)
Human: Clicks the Yes choice button
Busybot: No problem, please wait… - UiPath opens Sales App and returns status to human
Busybot: 10 records uploaded a total of $50,000 sales were posted to Salesforce for period A to B
Busybot: Are you happy with this or do I need to amend or cancel the transaction? (Happy) (Amend) (Cancel)
Human: Clicks happy
Busybot: Anything else I can help with? (Yes) (No)
Human: Clicks No
Does Skype or Teams or other chat channel allow drag and drop files into chat window or upload and present the user clickable response buttons to reduce typing?
What technology components are required to make this work end to end with UiPath Orchestrator API?