Selector not working - hovering

Feedback Activities
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1

Hi Team,

selector is not working , not clicking (you can see it is rounded by blue - but not clicking the connect)
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5

Hi @ahlam.alawi.aa.92

Could you maybe provide the context:

  • what is your Studio version
  • what is the version of the UIAutomation package that you are using
  • what is the selector (a screenshot would help)
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8

Could you still provide:

  • the version of your UIAutomation package
  • whether you have the Java plugin installed
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  • the screenshot of your preferences panel for that Click activity

Could you also try the Hardware Events option:
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9

How to get * the version of your UIAutomation package

10

It seems Java plug in is blocked by our administrator
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11

You can check it in your Package Manager:
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The plugin can indeed sometimes help with Java automation. You could try contacting your IT team about installing it.

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13

Thank you.

Based on the information you provided, I’d still try three things:

  1. See if the click will work with Hardware events (you can change that in the properties of the click activity)
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  2. Try to update to the UIAutomation package 21.6.1-preview and see if that fixes the issue
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  3. Contact your IT department about the Java plugin installation, which might help here as well