Hello Everyone
I am currently working on a project in REFramework. Everything is running smoothly but I have stumbled across a small caveat in my set-up. The process itself works through a transaction item in an inhouse developed website, working the case per step. So if you complete one step, that transaction item is now in Step 2 of the process, and cannot go back to step 1. So here is the problem, if the process encounters a system error in step 2 or 3, it retries. But the retry goes back to the first step instead of picking up where it left.
So in the case of a system error, the robot can not work the case any longer.
Is there a way to tell the robot to skip X amount of steps if the error was encountered in step Y? How could I Do this? Decision activities with a condition on a specific exception?
If someone has an idea, that would be greatly appreciated.
Kind Regards
KDJ